Privacy Policy
Effective Date: 30/09/2025
Last Updated: 30/09/2025
V Tech Wash (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with the General Data Protection Regulation (GDPR), the Information Technology Act, 2000, and other applicable data protection laws.
1. Information We Collect
We only collect personal information that you voluntarily provide to us, including:
- Contact Details: Your name, email address, phone number, and any other details you choose to share via forms, inquiries, or communications.
We do not collect sensitive personal data (such as financial, health, or biometric information) unless explicitly required and with your consent.
2. Purpose of Collection and Lawful Basis
We collect and process your personal data only for the following purposes:
- To respond to your inquiries and provide requested services.
- To share product updates, service information, and promotional offers (with your consent).
- To improve customer experience, marketing strategies, and communication.
- To comply with applicable legal obligations.
Under GDPR, our lawful bases for processing your data include consent, legitimate interest, and legal obligations.
3. How We Use Your Information
Your data will be used only to:
- Send relevant marketing communications and promotional content.
- Contact you regarding services or inquiries you initiated.
- Improve the quality of our services and communications.
We do not sell, rent, or lease your personal information to third parties.
4. Data Sharing and Disclosure
Your personal data may be shared with:
- Service providers assisting in communications or marketing campaigns, strictly under confidentiality obligations.
- Legal or regulatory authorities, if required by applicable law or legal proceedings.
We will never share your personal data for third-party marketing without your explicit consent.
5. Data Security
We have implemented appropriate technical and organizational measures to ensure your personal data is safeguarded against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission is completely secure; while we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only as long as necessary to:
- Fulfil the purposes stated in this policy,
- Comply with legal obligations, or
- Resolve disputes and enforce agreements.
Once no longer needed, your data will be securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct or update your personal data.
- Right to Withdraw Consent: Opt out of marketing communications at any time.
- Right to Erasure: Request deletion of your personal data, subject to legal requirements.
- Right to Restriction/Objection: Restrict or object to certain data processing activities.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, please contact us at:
V-TECH ENVIRO SOLUTIONS PRIVATE LIMITED
TC 26/2325(1) Castle Quin, Kunnukuzhy, Vanchiyoor P.O, Thiruvanthapuram-695035 Kerala, India
Email : sales.wash@vtechtvm.com
Phone No : +91-81370 55591, 0471 2081010
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyse traffic. These do not collect personally identifiable information unless you provide it. You can control cookie preferences through your browser settings.
9. Cross-Border Data Transfers
If your data is transferred outside India or your country of residence, we will ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent protections, are in place.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us immediately to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable regulations. Updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
V Tech Wash
V-TECH ENVIRO SOLUTIONS PRIVATE LIMITED
TC 26/2325(1) Castle Quin, Kunnukuzhy, Vanchiyoor P.O, Thiruvanthapuram-695035 Kerala, India
Email : sales.wash@vtechtvm.com
Phone No : +91-81370 55591, 0471 2081010
